International FAQ

How is a Master Franchisee different from a regular franchisee?

A Master Franchisee owns the rights to the brand within their territory and is responsible for developing the brand by selling the business to sub-franchisees, and offering training and support to their sub-franchisees. Master Franchise owners collect franchise fees and royalties from sub-franchises, who pay for the right to use Chem-Dry’s proven systems and products.

How much is the investment?

$50,000 to $2 million or more, depending on the territory and population.

Do I have to buy equipment and supplies from Harris Research Inc.?

Yes. Chem-Dry’s patented cleaning solutions and equipment have been tested and proven to offer superior rug, tile and stone cleaning. To ensure that each customer receives exceptional cleaning, and to protect the value of Chem-Dry’s brand for the more than 3,000+ franchisees around the world, you will be required to use Chem-Dry supplies. The equipment will be adapted to be compatible with your local power supplies.

Do I have full rights to the territory?

Master Franchisees have territory exclusivity, and the size of the territory will be discussed as part of the partnership contract. In heavily populated countries such as China and India, a territory may encompass a large city (such as Beijing or Mumbai), whereas other territories may cover an entire province or even an entire country. In any case, Master Franchisees will enjoy full exclusivity within their territory. Master Franchisees must maintain a minimum of one sub-franchise and prove they are growing their business by achieving one sub-franchise for approximately every 60,000 people in their trade areas.

Does the investor have to run the Master Franchise?

The main investor does not have to provide direct oversight of the company and can appoint a director of operations to act as chief executive of the Master Franchise.

Who trains new franchisees?

Chem-Dry provides training to Master Franchisees and will send out franchise development managers to help oversee training of your initial franchisees, but ongoing training and support is the responsibility of the Master Franchisee, which will also be responsible for adapting training manuals and devising marketing strategy within their territory.

Who should I contact about becoming a Master Franchisee?

You can complete the form on the Request Information tab and we’ll be in touch with you or you can contact VP of International Development, Joe Manuszak, joe.manuszak@hrisupport.com