Chem-Dry Franchise Reviews

John Green

Hamid Barkah

Thomas Hanke

Kenneth DeSanti

Loren Mitchell, Chem-Dry of Australia

Loren and his brother, Lachlan, have been leading the Chem-Dry franchise in Australia since 1987 and have developed over 160 franchise locations.

Q. Is there a misperception about the carpet cleaning industry?

LM: There are misconceptions that no one can do a good job. In the 80’s, the competition did not understand how to really get carpets clean and things have not changed much. Hard work in this industry and going to get sales will make you a lot of money.

Q. What sets Chem-Dry apart?

LM: What sets us apart is that the processes they’ve developed are vastly superior. We wouldn’t have been around so long with one company if it hadn’t been a great relationship.

Kenneth M. DeSanti, Chem-Dry of Costa Rica

Q: Costa Rica is a foreign country. Is the brand able to adapt to your market place?

KD: We actually have found a lot of help with the Chem-Dry headquarters in trying to get this brand to be as customized and personal as possible. So, of course, Chem-Dry has the ability to adapt to every market there is in the world.

Q. Who are your customers?

KD: Since we are located in very hot, humid weather, the residential portion of the business uses almost no carpets in their homes other than the occasional area rug. Our market consists mainly of commercial clients, such as hotels, casinos, office buildings, free zones, large scale companies, etc.

John Green, Chem-Dry Ireland

John and his brother, Pat, have been with Chem-Dry since 1989 and have developed 28 franchises within their territory.

Q. What is the best part about being a Master Franchisee for Chem-Dry?

JG: The most satisfaction that I get out of the business is when we take on some new franchisees. Some of them, many of them, have no business experience before. To see them grow their business, particularly young people, to see them grow their business—to be happy, to be successful, to earn more money than they’ve ever earned before in their lifetime—that to me, provides great job satisfaction.

Q. What is your honest advice to future Master Franchisees?

JG: Don’t try to reinvent the wheel. Follow the system, the program. It’s there for a reason. The more you follow it, the more successful you will be.